WGNO

More than $70 million in refunds coming to Entergy Louisiana customers

NEW ORLEANS (WGNO) – A lot of Entergy customers across Louisiana will see some money credited to their account next month.

According to a news release from Entergy, Entergy Louisiana customers will receive more than $70 million in refunds on their January bill and an ongoing $9.4 million rate reduction as part of an agreement with the Louisiana Public Service Commission.

The Louisiana Public Service Commission approved the agreement at its Dec. 21 meeting held in Kenner.

Although Entergy Louisiana and Entergy Gulf States Louisiana combined to form a single utility in 2015, only customers living in areas that were served by the former Entergy Louisiana company will receive a one-time refund and ongoing rate reduction.

Typical residential customers using 1,000 kWh per month will receive a one-time refund of $37.73 on their January bill as well as an ongoing rate reduction of 43 cents per month.

“This settlement represents good news for our customers and resolves a long-standing issue for our company,” said Phillip May, president and CEO of Entergy Louisiana.

All Entergy Louisiana customers living in the following parishes will receive the refund and rate reduction: Assumption, Avoyelles, Bienville, Bossier, Caldwell, Catahoula, Claiborne, Concordia, East Carroll, Franklin, Grant, Jackson, Jefferson, LaSalle, Lafourche, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Ouachita, Plaquemines, Red River, Richland, Sabine, St. John the Baptist, St. Bernard, St. Charles, St. Helena, St. James, St. Tammany, Tangipahoa, Tensas, Terrebonne, Union, Vernon, Washington, Webster, West Carroll and Winn.

Entergy New Orleans is a separate entity from Entergy Louisiana, so Entergy customers in Orleans Parish are not affected by this settlement.